Processing Timeline
Recommended: Submit this form at least 4 business days before departure to ensure IT Support can configure conditional access policies for your destination. For weekend or Monday departures, additional lead time may be required. While you can submit requests with shorter notice, processing may be delayed.
System Access Configuration
- Microsoft Exchange conditional access policies
- SharePoint and Teams international access
- OneDrive sync authentication protocols
- Office 365 application compliance settings
- Multi-factor authentication requirements
- System access monitoring and logging
Device Requirements
- International roaming enabled on company phones
- Microsoft Authenticator app installed
- Company system connectivity tested
- Wi-Fi certificates updated for international use
- Outlook and Teams mobile apps configured
IT Support Contact
Email: ITSupport@greenwin.ca
Response Time: 24-48 hours for travel requests
Emergency Support: Available for critical issues during travel